Welcome to JJ Cole®, your trusted destination for premium car seat covers, diaper bags, infant carriers, strollers, and essential baby gear. These Terms & Conditions govern your use of jj-cole.com (the “Website”) and any purchases made through our platform. By accessing or using our Website, you agree to be bound by these Terms & Conditions in their entirety.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on jj-cole.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree to these terms, please discontinue use of our Website immediately. These terms constitute a legally binding agreement between you (the “User,” “Customer,” or “you”) and JJ Cole® (the “Company,” “we,” “us,” or “our”).
We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. Any changes to these terms will be effective immediately upon posting on the Website. Your continued use of the Website following any modifications indicates your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about any changes.
2. Eligibility and Account Registration
2.1 Age Requirements
To use our Website and make purchases, you must be at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater. By using our Website, you represent and warrant that you meet these age requirements and have the legal capacity to enter into binding contracts.
2.2 Account Creation
While browsing our Website does not require registration, creating an account offers benefits such as order tracking, saved addresses, and exclusive promotions. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or engage in fraudulent, abusive, or illegal activities.
3. Product Information and Availability
3.1 Product Descriptions
We strive to provide accurate descriptions, specifications, and images of our JJ Cole® car seat covers, diaper bags, infant carriers, strollers, and other baby products. However, we do not warrant that product descriptions, colors, specifications, or other content on the Website are completely accurate, current, or error-free. All product dimensions, weights, colors, and features are approximate and may vary slightly from the actual products.
3.2 Product Availability
All products displayed on jj-cole.com are subject to availability. We make every effort to ensure that our inventory information is accurate, but we cannot guarantee that all products shown will be in stock at the time of your order. If a product becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a full refund.
3.3 Pricing
All prices displayed on our Website are in United States Dollars (USD) unless otherwise specified. Prices are subject to change without notice. While we make every effort to ensure pricing accuracy, errors may occur. If we discover a pricing error on an order you have placed, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it for a full refund.
4. Orders and Payment
4.1 Order Acceptance
Placing an order on jj-cole.com constitutes an offer to purchase products subject to these Terms & Conditions. All orders are subject to acceptance by JJ Cole®. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Pricing or product description errors
- Suspected fraudulent or unauthorized transactions
- Violations of these Terms & Conditions
- Limitations on quantities available for purchase
4.2 Payment Methods
We accept various payment methods, including major credit cards, debit cards, and other payment platforms as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the applicable fees to your chosen payment method.
4.3 Order Confirmation
Upon successful order placement, you will receive an order confirmation email containing your order details. This confirmation does not constitute acceptance of your order but merely acknowledges that we have received it. Acceptance occurs when we ship the products or confirm shipment via email.
4.4 Sales Tax
Applicable sales taxes will be calculated and added to your order total based on the shipping address and current tax regulations. You are responsible for all applicable taxes associated with your purchase.
5. Shipping and Delivery
5.1 Shipping Methods
We offer various shipping options for our premium baby products, including standard, expedited, and express delivery services. Shipping costs and estimated delivery times will be displayed at checkout before you complete your purchase.
5.2 Shipping Destinations
We currently ship to addresses within the United States and select international locations. Shipping restrictions may apply to certain products or destinations. Please verify that we ship to your location before placing an order.
5.3 Delivery Timeframes
Estimated delivery times are provided in good faith but are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control. Once your order leaves our facility, delivery times are subject to the shipping carrier’s policies and procedures.
5.4 Risk of Loss
All items purchased from JJ Cole® are made pursuant to a shipment contract. This means that the risk of loss and title for products purchased pass to you upon our delivery to the shipping carrier. We recommend purchasing shipping insurance for high-value orders.
6. Returns, Exchanges, and Refunds
6.1 Return Policy
We want you to be completely satisfied with your JJ Cole® car seat covers, diaper bags, infant carriers, and strollers. If you are not satisfied with your purchase, you may return eligible items within thirty (30) days of delivery for a refund or exchange, subject to the following conditions:
- Products must be unused, unwashed, and in original condition with all tags attached
- Products must be returned in original packaging
- Proof of purchase (order confirmation or receipt) must be provided
- Final sale items, personalized products, and opened hygiene-related items cannot be returned
6.2 Return Process
To initiate a return, please contact our customer service team at the email address or phone number provided on our Website. We will provide you with return instructions and, if applicable, a return authorization number. Returns shipped without prior authorization may not be accepted.
6.3 Refund Processing
Upon receipt and inspection of returned items, we will process refunds to the original payment method within seven (7) to fourteen (14) business days. Shipping costs are non-refundable unless the return is due to our error (such as shipping the wrong item or a defective product).
6.4 Exchanges
If you wish to exchange a product for a different size, color, or model, please follow our return process and place a new order for the desired item. We cannot guarantee availability of exchange items and recommend placing new orders promptly.
7. Product Warranties
7.1 Limited Warranty
JJ Cole® stands behind the quality of our products. We warrant that our car seat covers, diaper bags, infant carriers, and strollers will be free from defects in materials and workmanship under normal use for the period specified for each product category. Specific warranty terms and coverage details are available on individual product pages or included with your purchase.
7.2 Warranty Claims
To make a warranty claim, please contact our customer service team with your proof of purchase and a description of the defect. We reserve the right to inspect products before authorizing warranty repairs or replacements. At our discretion, we may repair, replace, or refund the purchase price of defective products.
7.3 Warranty Limitations
This warranty does not cover damage caused by misuse, abuse, negligence, accidents, modifications, or normal wear and tear. The warranty is void if products are not used in accordance with manufacturer instructions or if they have been altered or repaired by unauthorized parties.
7.4 Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS & CONDITIONS, ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Intellectual Property Rights
8.1 Ownership
All content on jj-cole.com, including but not limited to text, graphics, logos, images, product descriptions, videos, and software, is the property of JJ Cole® or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The JJ Cole® name, logo, and all related product names are trademarks of JJ Cole®.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any content from our Website without our prior written consent, except as follows:
- You may print or download one copy of a reasonable number of pages for personal use
- You may share product pages via social media sharing tools provided on the Website
8.3 Prohibited Uses
You agree not to use the Website for any unlawful purpose or in any way that violates these Terms & Conditions. Prohibited activities include but are not limited to:
- Systematic retrieval of data or content to create a database or directory
- Using automated systems (bots, scrapers, etc.) to access the Website
- Attempting to gain unauthorized access to Website systems or networks
- Impersonating JJ Cole® or our employees
- Interfering with or disrupting the Website’s functionality
9. User-Generated Content
9.1 Product Reviews and Feedback
We welcome and encourage customers to share reviews, testimonials, photos, and feedback about our JJ Cole® baby products. By submitting user-generated content to our Website, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in any media.
9.2 Content Standards
All user-generated content must comply with applicable laws and these Terms & Conditions. You agree not to submit content that:
- Is false, misleading, or deceptive
- Infringes on intellectual property rights
- Contains personal information of others without consent
- Is defamatory, obscene, or offensive
- Promotes illegal activities or violence
9.3 Content Monitoring
We reserve the right to monitor, edit, or remove user-generated content at our sole discretion without notice. We do not endorse user-generated content and are not responsible for its accuracy or reliability.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JJ COLE® SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising out of or relating to your use of the Website or products purchased, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT giving rise to the claim or one hundred dollars ($100), whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless JJ Cole®, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your use of the Website or products
- Your violation of these Terms & Conditions
- Your violation of any rights of third parties
- Any user-generated content you submit to the Website
12. Privacy and Data Protection
12.1 Privacy Policy
Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our Website, you consent to our collection and use of personal information as described in our Privacy Policy.
12.2 Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
13. Third-Party Links and Services
Our Website may contain links to third-party websites, including our authorized retailers such as Amazon. These links are provided for your convenience only, and we do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites. Your interactions with third-party websites are solely between you and the third party, and you should review their terms and policies before engaging with them.
14. Product Safety and Compliance
14.1 Safety Standards
All JJ Cole® car seat covers, infant carriers, strollers, and baby products are designed and manufactured to meet or exceed applicable safety standards and regulations. We are committed to providing safe, high-quality products for your family.
14.2 Proper Use
It is your responsibility to use our products according to manufacturer instructions and applicable safety guidelines. Please read and follow all instructions, warnings, and safety information provided with your products. Improper use may void warranties and could result in injury.
14.3 Product Recalls
In the unlikely event of a product recall, we will make every effort to notify affected customers promptly. You agree to provide accurate contact information and to update it if it changes so we can reach you regarding important safety information.
15. Dispute Resolution
15.1 Governing Law
These Terms & Conditions and any disputes arising from or relating to your use of the Website or products shall be governed by and construed in accordance with the laws of the State of Philadelphia, United States, without regard to its conflict of law provisions.
15.2 Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions or your use of the Website shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, and judgment on the arbitration award may be entered in any court having jurisdiction.
15.3 Class Action Waiver
YOU AND JJ COLE® AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY and not as a plaintiff or class member in any purported class or representative proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person’s claims.
15.4 Exceptions
Notwithstanding the arbitration agreement, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.
16. Termination
We reserve the right to suspend or terminate your access to the Website at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms & Conditions
- Fraudulent or illegal activity
- Requests by law enforcement or other government agencies
- Discontinuation or material modification of the Website
Upon termination, your right to use the Website will immediately cease, and we may delete your account and any associated data without liability to you.
17. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations under these Terms & Conditions due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemics, supplier failures, or interruptions in telecommunications or Internet services.
18. Severability
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while reflecting the original intent of the parties.
19. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any other legal notices or agreements posted on the Website, constitute the entire agreement between you and JJ Cole® regarding your use of the Website and supersede all prior agreements and understandings, whether written or oral.
20. Waiver
Our failure to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
21. Assignment
You may not assign or transfer these Terms & Conditions or any rights or obligations hereunder without our prior written consent. We may assign these Terms & Conditions to any affiliate or in connection with any merger, acquisition, or sale of assets without restriction.
22. Contact Information
If you have questions, concerns, or complaints regarding these Terms & Conditions or your use of jj-cole.com, please contact us at:
JJ Cole®
Website: jj-cole.com
Email: [email protected]
Phone: 215-850-1972
Mailing Address: 922 Lost Creek Road, Philadelphia, PA
23. Acknowledgment
By using jj-cole.com and purchasing our premium car seat covers, diaper bags, infant carriers, strollers, and baby products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Your continued use of the Website constitutes acceptance of any modifications to these terms.
Thank you for choosing JJ Cole® for your baby gear needs. We are dedicated to providing exceptional products and customer service to support your parenting journey. We appreciate your business and look forward to serving you and your family for years to come.